Privacy Policy

GR8PM, Inc. (hereinafter "GR8PM") respects and protects the privacy of users of any GR8PM web site (hereinafter "Site"). This Privacy Policy discloses how we collect and use information on the Site, and the choices that you can make about the way your information is collected and used.

1. Information Collection And Use

Portions of the Site may require that users who wish to contact GR8PM to request information provide personally identifiable contact information. GR8PM uses the information you provide to respond to your request. GR8PM keeps this information on file and may use this information to contact users in the future. Users purchasing GR8PM products online are also required to provide personally identifying information, including credit card information. GR8PM uses this information to process and identify each user's order. GR8PM keeps personally identifiable information provided by users on file, and may use this information to contact users in the future.

GR8PM does not now, and never will, sell or rent personally identifiable user information collected about or from our users. In the event that GR8PM sells or is acquired by another business concern, in whole or in part, GR8PM may transfer user information in conjunction with such sale or acquisition, at which time the policy controlling sale or rental of user information may change.

GR8PM reserves the right to access and disclose personally identifiable information as it deems necessary to protect the Site, the content of the Site, or at the request of competent court authorities or law enforcement agencies.

GR8PM collects non-personally identifiable information when visitors access the Site. GR8PM does not link this anonymous information to personal information. GR8PM uses this non-personally identifiable information in aggregated form for the purpose of improving its products and services.

GR8PM Project Management does not report, provide, rent or sell online subscription service usage information except to competent court authorities or law enforcement agencies. Usage information can include, but is not limited to, login date and time information, amount of time spent online, number of pages visited, number of exams or lessons completed, and scores achieved during exams.

2. Privacy Statement Consent Or Opt-out

Users who provide information requested by the Site, or who continue to use the Site after having an opportunity to review this Privacy Policy, thereby consent to the terms of this Privacy Policy and to GR8PM's use of the information it collects as described in this Privacy Policy. Those who do not agree to this Privacy Policy may not use the Site.

GR8PM reserves the right to modify this Privacy Policy at any time without giving prior notice. Use of the Site following any such modification constitutes agreement to follow and be bound by the Privacy Policy as modified.

3. Access To And Correction Of User Information

Users may request access to the data GR8PM has collected about them by sending an e-mail request to Customer Service. After review, if users believe an error has been made, they may request that the information be corrected by submitting a request to Customer Service. GR8PM will correct the error upon adequate verification in its sole and absolute discretion. GR8PM will take reasonable steps to verify a user's identity before granting access or making corrections.

4. Data Integrity / Security

GR8PM has taken security measures to protect against loss, misuse or alteration of payment and other information under GR8PM's control in accordance with standard business practices.

5. Miscellaneous Provisions

The Site is not intended for children. Users under eighteen (18) years of age are prohibited from posting or providing any personal information on any other GR8PM web site. GR8PM relies on users to comply with the provisions of this paragraph.

The Site may contain links to other web sites. Please be aware that other web sites that may be accessed through this Site may collect personally identifiable information about users. The information practices of those third-party web sites linked to this Site are not covered by this Privacy Policy.

Under no circumstances shall GR8PM be liable for any damages, including, but not limited to, special, incidental, consequential or exemplary damages, that result from the use of information or materials posted to or collected as a result of the user's accessing the Site, even if GR8PM has been advised of the possibility of such damages.

6. Contact Information

Users wishing to access or correct any personally identifying information may contact GR8PM via e-mail at CustServ@GR8PM.com

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Terms of Use

Welcome to our online store! GR8PM, Inc. and its associates provide their services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully.

Transactions

Transactions for the purchase or sale of goods or services facilitated by use of the Site will be governed by the Terms of Use unless specifically stated otherwise in a particular area of the Site. No additional or different terms contained in any purchase order, document, transmission or other communication shall be binding upon GR8PM, Inc. unless agreed to by GR8PM, Inc. in writing. GR8PM, Inc. reserves the right, without prior notification and in its sole discretion, to refuse service to anyone, to limit any order to the quantity on hand, and to postpone delivery.

Your Account

If you use this site, you are responsible for maintaining the confidentiality of your account, user name and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account, user name or password. If you are under 18, you may use our website only with involvement of a parent or guardian. GR8PM, Inc. and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Subscription Services

This site, GR8PM.COM, offers online exam preparation simulations and other services as a means for professional adults to develop career skills and to prepare to pass industry certification exams (hereinafter "Service"). The Service is provided both for free as a limited samples to demonstrate functionality and for a fee as a subscription with complete access to the entire content library.

This legal agreement is made between You and GR8PM, Inc., (hereinafter "Agreement"). This Agreement applies to all of GR8PM’s sites that are offering the Service. Please read this Agreement carefully before registering for the Service. By registering for the Service, You become a user and member (hereinafter "Member"), and You agree to be bound by the terms and conditions of this Agreement for as long as You continue to be a Member. IF YOU DO NOT AGREE WITH THE TERMS AND CONDITIONS OF THIS AGREEMENT, PLEASE DO NOT REGISTER FOR THE SERVICE. THE TERMS AND CONDITIONS OF THIS AGREEMENT ARE SUBJECT TO CHANGES MADE BY GR8PM, INC., AT ANY TIME, EFFECTIVE UPON NOTICE TO YOU, WHICH NOTICE SHALL BE DEEMED TO HAVE BEEN PROVIDED UPON OUR POSTING OF THE CURRENT VERSION OF THIS AGREEMENT ON ANY OF GR8PM, INC.’s SITES.

In this Agreement the following words have the following meanings unless the context requires otherwise:

"Agreement" means the agreement between You and GR8PM, Inc. incorporating these terms and conditions for the provision of the Service, as amended from time to time in accordance with the terms and conditions set forth herein;

"We, Us, Our" means all of GR8PM’s sites and any Service(s); and

"You, Your, Yourself" means the person who registers for any Service and accepts the terms and conditions of this Agreement.

Eligibility: Minors May Not Become Members.

By becoming a Member, You represent and warrant that You are at least 18 years old. By using this Web site, You represent and warrant that You have the right, authority and capacity to enter into this Agreement and to abide by the terms and conditions of this Agreement. Your membership for the Service is for Your sole, personal use. You may not authorize others to use Your membership and You may not assign or otherwise transfer Your account to any other person or entity.

Cancellation Fees For Acp Exam Prep Class

A $75.00 processing fee will be applied to all cancellations requested at least 15 days before the event. After that any cancellation requests can't be made. Cancellation fees are deducted from the total registration fees paid
to determine the refund amount. The policy is published on the GR8PM website.

Registration And Subscription:

You must register as a Member if You wish to use any Service subscription. We reserve the right, at any time, to change any fees or charges for using the Service subscription, and those changes, including new rates, shall apply after the expiration of your then current subscription. When and if You register to become a Member, You agree to provide accurate, current and complete information about Yourself as prompted by Our registration form ("Registration Data"), and to maintain and update Your information to keep it accurate, current and complete. You agree that We may rely on Your Registration Data as accurate, current and complete. You acknowledge that if Your Registration Data is untrue, inaccurate, not current or incomplete in any respect, We reserve the right to terminate this Agreement and Your use of the Service subscription.

Term And Termination:

This Agreement will remain in full force and effect while You use the Service and/or are a Member. You may terminate your membership at any time, for any reason by following the instructions on the Member Services page of the Service, or upon receipt by Us of Your written or email notice of termination. Either You or We may terminate your membership by removing your profile, at any time, for any reason, with or without explanation, effective upon sending written or email notice to the other party. Upon such termination by Us without cause, We shall refund, pro rata, any unused portion of any subscription payments that We have received from You, if any. In the event that (a) You terminate your subscription or membership or (b) We determine, in our sole discretion, that You have violated this Agreement, You shall not be entitled to nor shall We be liable to You for any refund of any unused portion of any subscription payments the We have received from You, and We may continue to bar Your use of the Service in the future. Even after membership is terminated, this Agreement will remain in effect.

Proprietary Rights:

You agree that except for information which is in the public domain or for which You have been given express written permission, You will not copy, modify, publish, transmit, distribute, perform, display, or sell any information from any GR8PM, Inc. site. By posting any information, photographs or content on any GR8PM, Inc. site or Service, You automatically grant, and You represent and warrant that You have the right to grant, to Us, free of charge, an irrevocable, perpetual, non-exclusive, royalty-free, fully-paid, worldwide license to use, copy, perform, display, promote, publish and distribute such information, content and photographs and to prepare derivative works of, or incorporate into other works, such information and content, and to grant and authorize sub-licenses of the foregoing.

Your Use Of The Service Subscription:

As a Member, You agree that:

(1) You will use the Service subscription in a manner consistent with any and all applicable laws and regulations. You will not engage in advertising to, or solicitation of, other members to buy or sell any products or services through the Service subscription. You will not transmit any chain letters or junk email to other members. You are solely responsible for Your interactions with other members. We reserve the right, but have no obligation, to monitor and/or mediate disputes between You and other members.

(2) You are solely responsible for the content or information You publish or display (hereinafter "Post") on any GR8PM, Inc. site or the Service subscription, or transmit to other members. You will not post on the Service, or transmit to other members or to Us, any defamatory, inaccurate, abusive, obscene, threatening, harassing, racially offensive, or illegal material, or any material that infringes or violates another party's rights (including, but not limited to, intellectual property rights, and rights of privacy and publicity). We reserve the right, but We have no obligation, to reject any profile or Post that does not comply with the prohibitions set forth in this section and, to the extent that We determine, in Our sole discretion, to do so, You shall not be entitled to a refund of any unused subscription payments that We have received from You.

(3) Email communications sent from Us or through Us are designed to make your online experience enjoyable. By becoming a member, You specifically agree to accept and consent to receiving email communications initiated from Us or through Us including, without limitation: message notification emails, emails informing you about events We organizing or conducting, emails informing You of specials and promotions, and emails informing You of changes to the Service subscription. Should You not wish to receive any of Our email communications, please do not register with Us for the Service subscription.

(4) You agree that We have no responsibility or liability for the deletion, corruption or failure to store any messages or other content maintained or transmitted by Our Service subscription. You acknowledge that features, parameters or other services We provide may change at any time. You acknowledge that We reserve the right to sign out, terminate, delete or purge Your account from the Service subscription if it is inactive. "Inactive" means that you have not signed in to the Service for a particular period of time, as determined by Us, in Our sole discretion (currently, we consider an account to be Inactive 6 months after expiration of the Service subscription period).

(5) Our customer service employees are here to make your online experience enjoyable by providing assistance and guidance to You. When speaking to Our customer service employees on the phone or communicating with them by any other means, You undertake not to be abusive, obscene, profane, offensive, sexually oriented, threatening, harassing or racially offensive. Should any of Our customer service employees feel, at any given point, threatened or offended by Your conduct, We reserve the right to immediately terminate Your membership and You shall not be entitled to the refund of any subscription payments We have received from You.

Termination Of Your Account Privileges

We are entitled to investigate and terminate Your membership if You have misused the Service, or behaved in a way which could be regarded as inappropriate, unlawful or illegal. The following is a partial, but not exhaustive, list of the types of actions that are illegal or prohibited under this Agreement:

(a) You will not impersonate any person or entity.

(b) You will not "stalk" or otherwise harass any person.

(c) You will not express or imply that any statements You make are endorsed by Us, without Our specific prior written consent.

(d) You will not use any robot, spider, site search/retrieval application, or other manual or automatic device or process to retrieve, index, "data mine," or, in any way reproduce or circumvent the navigational structure or presentation of the Service or its contents.

(e) You will not post, distribute or reproduce, in any way, any copyrighted material, trademarks, or other proprietary information without obtaining the prior consent of the owner of such proprietary rights.

(f) You will not remove any copyright, trademark or other proprietary rights notices contained in the Service.

(g) You will not interfere with or disrupt any Service or any site, servers or networks connected to any Service or site.

(h) You will not post, email or otherwise transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment.

(i) You will not forge headers or otherwise manipulate identifiers in order to disguise the origin of any information transmitted through the Service.

(j) You will not "frame" or "mirror" any part of the Service, without Our specific prior written consent.

(k) You will not use meta tags or code or other devices containing any reference to Us or the Service or the site connected to the Service in order to direct any person to any other web site for any purpose.

(l) You will not modify, adapt, sublicense, translate, sell, reverse engineer, decipher, decompile or otherwise disassemble any portion of the Service or any software used on or for the Service or cause or enable others to do so.

Indemnity By Member:

You will defend, indemnify, and hold Us and Our officers, directors, employees, agents and third parties harmless, for any losses, costs, liabilities and expenses (including reasonable attorneys' fees) relating to or arising out of Your use of the Service, including:

(I) Your breach of this Agreement; (II) any allegation that any materials that You submit to Us or transmit to the Service infringe or otherwise violate the copyright, trademark, trade secret or other intellectual property or other rights of any third party; and/or (III) Your activities in connection with the Service. This indemnity shall be applicable without regard to the negligence of any party, including any indemnified person.

Intellectual Property.

All intellectual property rights in and to any GR8PM, Inc. site and any Service and Service subscription are and shall be owned by Us, absolutely. Those rights include, but are not limited to, database rights, copyright, design rights (whether registered or unregistered), trademarks (whether registered or unregistered) and other similar rights, wherever existing in the world, together with the right to apply for protection of the same. All other trademarks, logos, service marks, company or product names set forth in Service are the property of their respective owners.

Privacy:

The personal information (including sensitive personal information) You provide to Us will be stored on computers. You consent to Our using this information to build up a profile of interests, preferences and browsing patterns and to allow You to participate in the Service. You also agree to read, review, comply with, uphold and maintain Our terms and conditions thereof. If you are located outside of the United States, please note that the information that you provide is being sent to the United States. By becoming a member of the Service, you consent to your data being sent to the United States and to such other third parties and jurisdictions as may be involved in the provision and operation of the Service.

Disclaimers:

WE PROVIDE THE SERVICE SUBSCRIPTION ON AN "AS IS" BASIS AND GRANT NO WARRANTIES OF ANY KIND, EXPRESSED, IMPLIED, STATUTORY, IN ANY COMMUNICATION WITH OUR REPRESENTATIVES, OR US OR OTHERWISE WITH RESPECT TO THE SERVICE. WE SPECIFICALLY DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. FURTHER, WE DO NOT WARRANT THAT YOUR USE OF THE SERVICE WILL BE SECURE, UNINTERRUPTED, ALWAYS AVAILABLE OR ERROR-FREE OR THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR THAT ANY DEFECTS IN THE SERVICE WILL BE CORRECTED. WE DISCLAIM LIABILITY FOR, AND NO WARRANTY IS MADE WITH RESPECT TO, CONNECTIVITY AND AVAILABILITY.

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Additional Terms And Conditions Of Use 

Privacy

Please review our Privacy Notice, which also governs your visit to our website, to understand our practices.

Electronic Communications

When you visit GR8PM, Inc. or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Copyright

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of GR8PM, Inc. or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of GR8PM, Inc., with copyright authorship for this collection by GR8PM, Inc., and protected by international copyright laws.

Trade Marks

GR8PM’s trademarks and trade dress may not be used in connection with any product or service that is not GR8PM’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits GR8PM, Inc.. All other trademarks not owned by GR8PM, Inc. or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by GR8PM, Inc. or its subsidiaries.

License And Site Access

GR8PM, Inc. grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with prior express written consent of GR8PM, Inc.. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without prior express written consent of GR8PM, Inc.. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of GR8PM, Inc. and our associates without prior express written consent. You may not use any meta tags or any other "hidden text" utilizing GR8PM’s name or trademarks without the prior express written consent of GR8PM, Inc.. Any unauthorized use terminates the permission or license granted by GR8PM, Inc.. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of GR8PM, Inc. so long as the link does not portray GR8PM, Inc., its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any GR8PM, Inc. logo or other proprietary graphic or trademark as part of the link without prior express written permission.

Reviews, Comments, Emails, And Other Content

Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. GR8PM, Inc. reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant GR8PM, Inc. and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant GR8PM, Inc. and its associates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify GR8PM, Inc. or its associates for all claims resulting from content you supply. GR8PM, Inc. has the right but not the obligation to monitor and edit or remove any activity or content. GR8PM, Inc. takes no responsibility and assumes no liability for any content posted by you or any third party.

Risk Of Loss

All items purchased from GR8PM, Inc. are made pursuant to a shipment contract that transfers title and all risk of loss for such items to you upon our delivery to the carrier.

Product Descriptions

GR8PM, Inc. and its associates attempt to be as accurate as possible. However, GR8PM, Inc. does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by GR8PM, Inc. itself is not as described, your sole remedy is to return it in unused condition.

Disclaimer Of Warranties And Limitation Of Liability

THIS SITE IS PROVIDED BY GR8PM, INC. ON AN "AS IS" AND "AS AVAILABLE" BASIS. GR8PM, INC. MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, GR8PM, INC. DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. GR8PM, INC. DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM GR8PM, INC. ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. GR8PM, INC. WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

Although each member must agree to Our terms and conditions, We cannot guarantee that each member is at least the required minimum age, nor do we accept responsibility or liability for any content, communication or other use or access of the Service by persons under the age of 18 in violation of this Agreement. Also, it is possible that other members or users (including unauthorized users, or "hackers") may post or transmit offensive or obscene materials on the Service and that You may be involuntarily exposed to such offensive and obscene materials. It also is remotely possible for others to obtain personal information about You due to Your use of the Service, and that the recipient may use such information to harass or injure You. We are not responsible for the use of any personal information that You disclose on the Service. Please carefully select the type of information that You post on the Service or release to others.

WE DISCLAIM ALL LIABILITY, REGARDLESS OF THE FORM OF ACTION, FOR THE ACTS OR OMISSIONS OF OTHER MEMBERS OR USERS (INCLUDING UNAUTHORIZED USERS), WHETHER SUCH ACTS OR OMISSIONS OCCUR DURING THE USE OF THE SERVICE OR OTHERWISE. IN NO EVENT WILL WE BE LIABLE TO YOU FOR ANY INCIDENTAL, CONSEQUENTIAL, OR INDIRECT DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF DATA, LOSS OF PROGRAMS, COST OF PROCUREMENT OF SUBSTITUTE SERVICES OR SERVICE INTERRUPTIONS) ARISING OUT OF THE USE OF OR INABILITY TO USE THE SERVICE, EVEN IF WE OR OUR AGENTS OR REPRESENTATIVES KNOW OR HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR TO ANY PERSON OTHER THAN YOU. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US FOR THE SERVICE DURING THE TERM OF YOUR MEMBERSHIP.

Applicable Law

By visiting GR8PM, Inc., you agree that the laws of the state of CALIFORNIA, UNITED STATES OF AMERICA (USA), without regard to principles of conflict of laws, will govern these Terms and Conditions of Use and any dispute of any sort that might arise between you and GR8PM, Inc. or its associates.

Disputes

Any dispute relating in any way to your visit to GR8PM, Inc. or to products you purchase through GR8PM, Inc. shall be submitted to confidential arbitration in the COUNTY OF SAN DIEGO, CALIFORNIA, UNITED STATES OF AMERICA (USA), except that, to the extent you have in any manner violated or threatened to violate GR8PM’s intellectual property rights, GR8PM, Inc. may seek injunctive or other appropriate relief in any state or federal court in COUNTY OF SAN DIEGO, CALIFORNIA, UNITED STATES OF AMERICA (USA), and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrators’ award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

Site Policies, Modification, And Severability

Please review our other policies, such as our Shipping and Returns policy, posted on this site. These policies also govern your visit to GR8PM, Inc.. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

Questions:

Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by email at: CustServ@GR8PM.com

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Returns/Cancellations

GR8PM, Inc. (hereinafter "GR8PM") respects and protects the users of any GR8PM product or service. This Return or Cancellation Policy explains how we handle unexpected changes and the choices that you can make about the way it is handled.

Return Policy

We cannot cancel orders once payment has been processed.

All sales of tangible products, such as books and CDs, are final. In the event of receiving damaged or defective products, we will replace the defective product at no additional charge. Any refund for the return of a non-defective product will be reduced by the cost of all shipping – delivery and return – and a thirty (30%) percent re-stocking fee, deducted from the net fees paid to determine the refund amount. Refunds will be processed 30 days after receipt of the returned product.

All sales of tangible products shipped outside of the domestic United States of America are considered INTERNATIONAL orders. All international sales are final and cannot be returned or refunded. Also, international orders may be subject to import duties, various taxes, and other charges which are the sole responsibility of the buyer and are not included in purchase price or shipping charges applied by our website. We take every reasonable step to minimize these charges for your convenience, but international import policies are out of our control we are not responsible for any such charges.

All sale of intangible products or services, such as exam simulation subscriptions, e-content downloads and other online products are non-refundable once payment is processed and may not be refunded.

We are not responsible for personal internet access and individual internet browsers. To ensure that an intangible, online product or service is compatible with your computer and internet connection, first try the free sample offered on our website.

Cancellation of Student Registration Policy

Any and all changes to your registration – transfer, reschedule, or cancellation – must be approved via e-mail by GR8PM’s Customer Service department (CustServ@GR8PM.com). While we cannot guarantee a particular outcome we will do our best to accommodate your request.

All cancellation fees will be deducted from the net fees paid to determine the refund amount. Refunds will be processed 30 days after the last day of the event.

If for any reason you are unable to attend a class that you chose to enroll in, you have the following choices:

(A) Transfer your registration to a co-worker or professional acquaintance and work out the monetary arrangement directly with them. You must notify Customer Service of the transfer.

(B) Request that GR8PM reschedule you into another class, which we will gladly do on a space-available basis. While we cannot guarantee availability in a future class we will do our best to accommodate your request. Rescheduling is done at the sole and absolute discretion of GR8PM and is not subject to any limits.

(C) A $75.00 processing fee will be applied to all cancellations requested at least 15 days before the event. After that date, any cancellation requests can't be made. Cancellation fees will be deducted from the total registration fees paid to determine the refund amount.